SIT50416 DIPLOMA OF HOSPITALITY MANAGEMENT

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DIPLOMA OF HOSPITALITY MANAGEMENT

Course Information
The SIT50416  Diploma of Hospitality comprises 28 units packaged as: 13 core units PLUS 15 elective units.  CCEB will offer the following core and elective units

Timetable: (subject to change)
• Monday to Fiday 9:00 am – 3:15 pm

Course Overview
§ Study requirements: Total of 28 unit

13 CORE UNITS

BSBDIV501    Manage diversity in the workplace
BSBMGT517   Manage operational plan
SITXCCS007  Enhance customer service experiences
SITXCCS008  Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003   Manage finances within a budget
SITXFIN004  Prepare and monitor budgets
SITXGLC001  Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices

15 ELECTIVE UNITS

SITXFSA001 Use hygienic practices for food safety
SITHIND004 Work effectively in hospitality service
BSBCMM401 Make a presentation
BSBITU302 Create electronic presentations
BSBITU306 Design and produce business documents
BSBITU402 Develop and use complex spreadsheets
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITXMPR002 Create a promotional display or stand
SITXMPR003 Plan and implement sales activities
SITXWHS002 Identify hazards, assess and control safety risks
SITHIND001 Use hygienic practices for hospitality service
SITHIND002 Source and use information on the hospitality industry

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