SIT50116 DIPLOMA OF TRAVEL AND TOURISM MANAGEMENT

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DIPLOMA OF TRAVEL AND TOURISM MANAGEMENT

Course Information
The SIT50116 Diploma of Travel And Tourism Management comprises 23 units packaged as: 12 core units PLUS 11 elective units.  CCEB will offer the following core and elective units

Timetable: (subject to change)
• Monday to Fiday 9:00 am – 3:15 pm

Course Overview
§ Study requirements: Total of 23 unit

12 CORE UNITS

BSBDIV501 Manage diversity in the workplace
SITTIND001
Source and use information on the tourism and travel industry
SITXCCS007
Enhance customer service experiences
SITXCCS008
Develop and manage quality customer service practices
SITXCOM005
Manage conflict
SITXFIN002
Interpret financial information
SITXFIN003
Manage finances within a budget
SITXFIN004
Prepare and monitor budgets
SITXHRM003
Lead and manage people
SITXMGT001
Monitor work operations
SITXMGT002
Establish and conduct business relationships
SITXWHS003
Implement and monitor work health and safety practices

11 ELECTIVE UNITS

SITTTSL002 Access and interpret product information
SITTTSL003 Provide advice on international destinations
SITTTSL004 Provide advice on Australian destinations
SITTTSL005 Sell tourism products and services
SITTTSL006 Prepare quotations
SITXCCS002 Provide visitor information
BSBADM502 Manage meetings
BSBCMM401 Make a presentation
SITXHRM002 Roster staff
SITXHRM004 Recruit, select and induct staff
SITTPPD001 Package tourism products

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